Summary: Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot

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https://www.wsj.com/articles/wendys-google-train-next-generation-order-taker-an-ai-chatbot-968ff865

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Wendy’s, Google Train Next-Generation Order Taker: an AI Chatbot

The fast-food chain has customized a language model with terms like ‘JBC’ for junior bacon cheeseburger and ‘biggie bags’ for meal combos

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